A verification may be requested depending on the amount, the cumulative total of your exchanges, the country or the rules applied by the service. The available reason appears in the exchange details. These rules may change and do not constitute a general exemption from verification below a given amount.
During this step, deposit instructions are hidden. Do not use a previously copied address and do not create multiple exchanges to try to continue. Review the reason and available official contact details; the current journey does not offer uploading identity documents.
Steps to follow
- 1Read the reason shown on the exchange page.
- 2Keep its reference.
- 3Wait for available instructions before sending any crypto.
The information specific to your exchange is in its summary. Keep its reference when contacting support.