The assessment of a new exchange may take into account amounts already committed on your account during a day, a month or a year, according to the active rules. The calculation uses an equivalent value in euros, including when your exchanges involve different payout currencies.
Respecting a per-transaction limit therefore does not guarantee the absence of verification on the next one. Check the reason shown for the exchange concerned. Limits are part of the service policy and should not be interpreted as a general authorisation to exchange without control.
Steps to follow
- 1Check your exchanges in the account history.
- 2Read the specific reason associated with the verification request.
The information specific to your exchange is in its summary. Keep its reference when contacting support.