A quote may be refused if the amount is below the minimum, above the maximum per exchange, or insufficient after deducting fees. Limits are compared to an equivalent value in euros, even when you choose to receive another currency.
The entered amount must also respect the precision accepted by the crypto and its network. Check the validation message to correct your entry. The displayed limits relate to the service operation; they do not guarantee that a verification will not be requested later.
Steps to follow
- 1Check the amount and number of decimal places entered.
- 2Check the limits indicated in the journey.
- 3Request a new quote after correction.
The information specific to your exchange is in its summary. Keep its reference when contacting support.