The Manual processing status indicates that the exchange has reached the payment preparation step. It does not mean that the funds have already been credited to your account. The payout method, beneficiary details and remaining checks are involved in this step.
The payment is recorded by an operator with an external reference, after a new verification of the deposit. You can find this reference when the status changes to Paid. The tracking page does not provide a guaranteed processing time or independent confirmation from your bank.
Steps to follow
- 1Check the current status of the exchange in your account.
- 2Check the displayed receiving details.
- 3Keep the payment reference when it becomes available.
The information specific to your exchange is in its summary. Keep its reference when contacting support.