Log in to the account used to create the exchange, then open your dashboard. The history displays operations and their status. You can search for a reference or filter the list by status to more easily find the exchange you want to consult.
The detail page gathers the amount, network, payout method and available deposit or payment information. If you have just confirmed a request and the screen was interrupted, first consult this history before creating another exchange.
Steps to follow
- 1Log in to the account that created the operation.
- 2Search for its reference in the history.
- 3Open the details to view tracking and suggested actions.
The information specific to your exchange is in its summary. Keep its reference when contacting support.