The exchange page specifies the end of its deposit window, distinct from the 120-second quote validity. If this window is exceeded and no deposit has been observed, the exchange may become expired. Do not send more funds to its old instructions.
If your transfer has already taken place, keep its identifier and check the original exchange. A late deposit requires manual review rather than automatic resumption of payment. Its receipt therefore does not guarantee either the maintenance of the initial terms or immediate processing.
Steps to follow
- 1Check the expiry time shown in the exchange.
- 2If the send has already left, keep its transaction identifier.
- 3Use this exchange's tracking to consult available indications.
The information specific to your exchange is in its summary. Keep its reference when contacting support.