Manual review signals that an exchange cannot continue its usual journey. It may concern a different amount, multiple transactions or a late deposit. Consult the tracking information and keep the sending identifiers without adding a new deposit to the situation.
A resumption toward payment requires a new verification of a single, exact, and sufficiently confirmed deposit. An already completed refund may also be recorded with its reference. Review status does not prejudge the decision and does not announce a guaranteed resolution time.
Steps to follow
- 1Note the exchange reference and the transactions involved.
- 2Check the information shown in the tracking.
- 3Keep these elements for any request via the available official contact.
The information specific to your exchange is in its summary. Keep its reference when contacting support.