The requested fields depend on the payout method: account holder, IBAN, BIC or SWIFT, account number or receiving address as applicable. Copy the information provided by your bank or payment service, then re-read it before creating the exchange.
A field accepted by the form means its format is acceptable, not that the account exists or belongs to the correct beneficiary. If you notice an error after creation, keep the reference and report it via the official contact available before any new operation.
Steps to follow
- 1Use the details obtained directly from your bank or payment service.
- 2Check the account holder, currency and each requested identifier.
- 3Review the summary before confirming.
The information specific to your exchange is in its summary. Keep its reference when contacting support.